AI receptionist and answering service for small businesses

Busy by Nature. Answered by Design.

A receptionist that answers your phone in your business's name when you can't pick up. It takes the details, sends urgent calls to your on-call phone and emails you a summary of each call, in Northeast Ohio and across the U.S.

Start the conversation Take the 60-second check

Watch it answer a call

Larkspur Heating & Air is a fictional heating and air company we built as a demo. Here is a call to it in 26 seconds, with no sound:

01Ana answers in their name
02Safety first, then on-call
03In the log, just now
04The summary, ready for you

S-01 · Before and after

What changes.

Before: Calls go to voicemail while you're on a jobWith AI Receptionist: Answered in your business's name when you can't pick up
Before: An urgent call waits until morningWith AI Receptionist: Safety steps first, then a transfer to your on-call phone
Before: A voicemail that just says "call me back"With AI Receptionist: A summary with the name, number, address and what they need
Before: A caller who speaks Spanish hangs upWith AI Receptionist: An answer in Spanish, when you want it

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What's inside

01
Your name, your greeting
It answers as your business, with the greeting you choose. If you record calls, it says so.
02
One question at a time
Name, best number, address, what's going on and since when, and a good time to call back.
03
Urgent calls go to a person
Safety steps first, like leaving the house when there's a gas smell. Then a transfer to your on-call phone.
04
A summary after each call
By email, marked urgent, routine, existing customer or not a customer.
05
Spanish when you want it
It can greet in Spanish and keep the whole call in the caller's language.
06
Honest by rule
If a caller asks, it says it's a virtual assistant. It never quotes a price, diagnoses a problem or promises an arrival time.

S-03 · At work

One evening on your phone line

6:40 PM
A new customer calls.
It answers in your name and takes the details, one question at a time.
9:15 PM
Someone smells gas.
It gives the safety steps first, then rings your on-call phone.
11:58 PM
A vendor calls.
It takes a name and number and marks it "not a customer."
7:30 AM
You read the night.
Each call, summed up and sorted, so you know who to call first.

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One service, every industry

Home services

AI Receptionist for home services

Calls from the attic or the crawlspace, answered while you work.

See home services

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Questions about AI Receptionist

Do we keep our phone number?

Yes. Your number stays yours. Calls reach the receptionist by forwarding, and you can turn that off anytime.

When does it answer?

You choose: after hours, when the line is busy, or every call. We set your hours and your rules in our first working session.

What does it do with an emergency?

Safety steps come first, like leaving the house when there's a gas smell. Then it transfers the call to your on-call phone. If nobody picks up, an urgent summary goes out right away.

Does it record calls?

Only if you want it to. If it records, the greeting says so. You decide before we build it.

How long until it answers our calls?

It starts with a 45-minute working session. We build it, make at least ten test calls, including the hard ones, and you hear it before it goes live. Then we tune it for 30 days.

Will callers know it's AI?

If a caller asks, it says it's a virtual assistant. You choose the greeting: one that says so up front, which we recommend, or a neutral one.

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